Refund policy

Return Policy – Brands Establishment

At Brands Establishment, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

Change of Mind Returns

If you change your mind about your purchase, you may return the item within 30 days of delivery for a refund of the product price.

• Items must be unused, in their original packaging, and in resellable condition.

• Return shipping costs are the responsibility of the customer.

Please return items to:
Brands Establishment
1/17 Barclay Street
Marrickville NSW 2204
Australia

Once your return is received and inspected, we’ll process your refund within 3–5 business days.

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Faulty or Damaged Items

If you receive a faulty or damaged product, please contact us within 7 days of delivery at
📧 brandsestablishment@gmail.com
Include your order number and photos of the issue.
We will arrange a replacement or a full refund once the item is confirmed faulty.

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Exchanges

If you wish to exchange an item for a different size, style, or colour, please contact us before returning your product so we can confirm availability.

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Non-Returnable Items

For hygiene and safety reasons, certain products such as opened cleaning supplies and worn footwear cannot be returned unless faulty.

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Contact Us

If you have any questions about your return, please reach out to us at:
📧 brandsestablishment@gmail.com

1/17 Barclay Street, Marrickville NSW 2204